KFC is doing some serious damage control. A restaurant employee in Jackson, Mississippi turned away a patron because her face was scaring the other customers. This patron was 3 year old Victoria Wilcher who was recently attacked by pitbull's.
Little Victoria went to the KFC restaurant with her grandmother Kelly Mullins. Her granddaughter said Victoria was hungry after the her doctors visit so she thought that the mashed potatoes at KFC would be easier for her chew. Well it seems the employee who asked them to leave wasn't aware or didn't care about her injuries or the child's feelings.
Victoria's Victories was a Facebook page started by the family after her attack. It detailed her complications at the restaurant with this caption under Victoria's cute picture:
|Photo Courtesy of Little Victoria's Facebook Page!Does this look scary to you? Last week at KFC in Jackson MS this precious face was asked to leave because her face scared the other diners. I personally will never step foot in another KFC again and will be personally writing the CEO.|
The KFC employee's exact words were: "We have to ask you to leave because her face is disrupting our customers." That is a terrible thing to say to a 3 year old child who just went through a traumatic experience. That's not the worst of it. Because of that employee, Victoria has become very insecure about her looks. She cried all the way home, she won't look in the mirror, and when they go to the store she doesn't want to get out of the car. That is so sad.
KFC was alerted to the child's traumatic experience and launched a full investigation. They offered to pay little Victoria's medical bills to the sum of $30,000. When a different KFC owner by the name of Dick West got wind of the story he offered the little girl and her family a picnic on KFC. In his message to AP he wrote:
"I am sure KFC will make their finding public as soon as the facts are in. In the meantime, I offered to treat Victoria to a picnic because regardless of the outcome of the investigation, she has been thru more than any little girl should and I wanted to give her a special treat."Little Victoria was attacked by pit bulls at her grandfather's home. The dogs broke her nose, both jaws, cheekbones, and her right eye socket. The right side of her face is paralyzed and she lost her right eye. Her bottom jaw has been reconstructed but she needs a feeding tube and must grow more bone in her face before surgery is possible.
Many people are speculating that the employee acted on their own. According to Dick West (the owner of the other franchise restaurant donating the picnic); the owners have never in 50 years of ownership turned away a customer. They've always wanted people who came into their restaurant to be treated with respect.
No one knows why this happened and quite frankly it doesn't matter why, it just should NEVER happen again. Especially to a 3-year old child who did nothing to anyone. What they did hurt this little girl to her core. And no amount of picnics or money will ever change that. You really need to understand the severity of what you have done. Whether the employee acted on his own or by orders of his manager, it doesn't matter. Someone needs to be fired or suspended.
Source: Victoria'sVictories and People